Last updated: January 1, 2026
This Return & Refund Policy applies to all purchases made on https://krav-maga-store.com.
Please read this policy carefully before ordering.
Krav Maga Store does not accept returns.
We do not offer returns or refunds for:
Change of mind
Wrong size selection
Preference or dissatisfaction
Items tried on, worn, used, or opened
Shipping delays caused by carriers
Orders refused by the customer
Incorrect shipping information provided at checkout
All sales are considered final, except in the limited cases described in Section 2.
A refund or replacement is possible only if:
You received a damaged item, OR
You received an incorrect item
To qualify:
You must contact us within 7 calendar days of delivery
The item must be unused, unworn, and in original packaging
You must provide clear photos showing the issue
Requests submitted after 7 days will not be accepted.
To report a damaged or incorrect item, email:
Include:
Order number
Description of the issue
Clear photos of the product and packaging
Do not return any item unless you receive written confirmation from us.
If your claim is approved:
Refunds are issued only for damaged or incorrect items
Refunds are processed to the original payment method
Processing time: 7–10 business days
Original shipping costs, customs duties, and taxes are not refundable
If available, we may offer a replacement instead of a refund for damaged or incorrect items.
Replacement shipping times may vary depending on location.
The following items are not refundable under any circumstances:
Apparel or uniforms that have been tried on or worn
Training equipment that has been used or opened
Digital products or downloads
Gift cards
Items marked “Final Sale”
This policy:
Is publicly accessible without login
Applies equally to all customers
Is displayed consistently across our website
For return or refund inquiries only:
📧 info@krav-security.com
Response time: 24–48 business hours